Welcome to Footwear Haven ("we," "us," or "our"), an online retailer specializing in high-quality footwear, including sneakers, sandals, boots, and outdoor shoes. By accessing or using our website www.gritstep.shop (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using the Site.
To place orders or access certain features, you may need to create an account. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
We strive to provide accurate descriptions and images of our footwear products. However, minor variations in color, texture, or design may occur due to manufacturing processes or device display settings. All orders are subject to availability, and we reserve the right to cancel orders if items are out of stock.
Footwear-Specific Note: Our products are designed for general use. For specialized activities (e.g., trail running, hiking), ensure the selected footwear matches your intended activity level and terrain. We are not liable for injuries resulting from improper product selection.
Payment: We accept major credit cards and PayPal. All transactions are secured through encryption.
Shipping: Orders are processed within 1–3 business days. Delivery times vary by location and carrier.
Returns: Unworn, undamaged items may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to our error.
All content on the Site, including logos, product designs, and text, is our property or licensed to us and protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is prohibited.
General Use: Our footwear is designed for typical wear conditions. We are not liable for damage caused by misuse, extreme conditions, or failure to follow care instructions.
Outdoor Activities: For trail running shoes, hiking boots, and other outdoor footwear, users assume all risks associated with outdoor activities. We disclaim liability for accidents or injuries resulting from unpredictable terrain or weather.
Product Longevity: Durability depends on usage frequency and care. We do not guarantee a specific lifespan for any product.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE.
These Terms are governed by the laws of the jurisdiction where our business is registered. Any disputes shall be resolved through arbitration or small claims court, with each party bearing its own costs.
For questions about these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.
